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Print Hard and Softcover Story Publishing /Booklet/Magazine/Brochures/ Catalogue Photo Cook Art Paper Book
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- Question 1: How long will it take for the sampling order, and how much is it?
- Answer 1: Generally speaking, our sampling time is 3 days, and the basic cost is 100 USD including shipping via UPS, FedEx or DHL.
- Question 2: How long will it take for the bulk order, and which kind of payment do you support?
- Answer 2: In fact, we can complete the 5,000 pieces order in a week, we can accept the PayPal, bank transfer, west union.
- Question 3: Which kind of files do you support for the packaging, and do you offer the free design service?
- Answer 3: We accept all kinds of formats for the artwork, and will provide the free design for you.
- Question 4: If I am not satisfied with the samples, what should I do?
- Answer 4: If the samples are not good as you expected, you can ask us to refund the sampling cost or to allow us to improve the samples until you feel good to them.
- Question 5: If there is any damages or any defective products when I got the goods, what should I?
- Answer 5: Firstly, we can provide 1% backup for the damages or the defective during the shipping, if you ask more, we have to ask you to provide the video before we send you the new replacement.
- Question 6: If I need some certificates for my own packaging, what should I do?
- Answer 6: Tell us which kind of certificate you need, we will provide those for you or help you get the certificates.
- Question 7: If I want to visit your factory, what I can do?
- Answer 7: Tell us your schedule when you are going to Shenzhen, we will pick you up to our factory.
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